Welcome to Kids Gifts website terms and conditions for use applying to the use of this website by accessing this site and/or placing an order for our products. We want you to use and purchase from this website satisfactorily and easily. We need to let you know that you agree to these standard terms below and you can read more and find other useful information on our legal and info page. Please contact us if you want to ask us anything or have any comments about our website.

Privacy

With over 10 years experience on the internet Kids Gifts knows the importance of personal information. We are one hundred percent committed to protecting your privacy and security in any way we can and we promise not to pass your e-mail address or any details on to any third party. When purchasing from Kids Gifts you are asked for your name, e-mail, delivery and contact details and debit or credit card details where applicable. Some information is kept so we know you are a customer and to fulfil your order(s). We do not keep your credit or debit card details and transactions are secure. A record of your purchases and e-mails are kept with us so that we can deal with any queries quickly.

Prices

Prices are correct at time of publishing at KidsGifts.eu (this website) and include VAT where applicable. In the event that there is an error let us know or we will notify you a.s.a.p. You can reconfirm or cancel and be refunded. From time to time prices may be changed. Any changes will be published on Kids Gifts and confirmed to you. Prices on the site may differ from and be cheaper than prices in store or shops. The prices exclude delivery unless free and specifically stated. Costs for delivery and packing are shown to you when you checkout and before you are asked to confirm the order. Please ask if you want a VAT receipt.

Delivery

At Kids Gifts we try our best to ensure that the products shown are in stock, but we offer no guarantee. Normally the toys and gifts are sent out within 24-48 hours. If we are unable to despatch your order for any reason we will contact you to help. We have no control over customs or import duties in countries outside the European Union. Normally they are not charged, but please check if you want to make sure, it is your responsibility or contact us. We are not liable for delays in delivering caused by circumstances beyond our control (war, civil commotion, weather, regulations, Act of God, failure of telecom. provider etc). All deliveries remain the property of Kids Gifts until paid for in full. Please double check the delivery details that you give us. Kids Gifts will not be responsible for your mistakes, but are here to help in any event. The goods will be delivered to the address you give us. Please see sales and delivery for more useful information.

Cancellation, returns, refunds

Don’t worry, as a consumer you have the right to cancel your order at any time by email or phone within 7 working days and be refunded. In the event that your order has been shipped please follow our returns information, see more at returns.

Content accuracy

Every effort is made to ensure that descriptions, photographic reproductions and specifications of products are correct. In unusual circumstances the sizes and colours of the toys and accessories may differ very slightly from that shown. Slight variations may sometimes occur due to the hand finished nature of some of the Czech handmade wooden toys. Slight variations may also be caused by limitations of browser software and monitors. We reserve the right to change the specification of products without prior notice. At Kids Gifts we try to check the accuracy of the information on this site. However, we cannot guarantee such information will be error free all the time and the user acknowledges this.

Copyright, ownership of rights

All rights, including copyright, for this website are owned by or licensed to us. You may not modify, distribute or re-post anything on this website, any use of this website or its contents, including copying or storing in whole or part, other than for your own personal or non-commercial use, is prohibited without permission from us. KidsGifts.eu website is for your personal, non-commercial use. You may not use it or its content for any commercial purpose, including any advertising or advertising revenue generation activity on your own web site without permission. We are here to help, contact us if you have requests, questions or wish to work with us: +420 311 679 870 or email customercare@kidsgifts.eu

Warranty, liability disclaimer

All goods supplied by Kids Gifts are warranted free from defects in workmanship or materials. We warrant that the Czech wooden toys, children’s accessories and home products will be of satisfactory quality and fit for their general purpose. Kids Gifts total liability for any claim howsoever shall not exceed the price of the goods supplied by Kids Gifts to the customer. We have a long history of satisfied customers. Kids Gifts shall not be held liable for any loss special to the particular circumstances of the customer, indirect or consequential losses, loss of profit, damage to property, wasted expenditure or arising from a breach of duty in contract or in any other way. We cannot accept any liability for a failure to comply with instructions specifically stated on kidsgifts.eu. Every effort is made to ensure that this website is free from viruses and defects. However, this cannot be guaranteed. We shall not be liable to any person for loss or damage which may arise to computer equipment as a result of using this website.

None of the above terms and conditions affects your statutory consumer rights. Please contact us if you need any confirmation or have any questions at all +420 311 679 870 or email customercare@kidsgifts.eu. We are here for you.

 

 

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