How to order Free gift
How to pay Delivery
Guarantees Testimonials
Wholesale Open Customer Service

 

How to order

Ordering at Kids Gifts is easy.

To translate this web site to different languages click 'translate' on your toolbar. You can order on these pages online on the internet, by telephone, fax, e-mail and by post worldwide.

Browse the categories of products and click on the Czech wooden toys and kids gifts you want. Then by entering the quantity required and clicking the basket icon they go into your shopping cart or basket. When you have finished press view cart at the top right of your screen. Review your order and follow the simple step by step instructions: fill in your details and choose how you to pay. It is a modern, safe and easy automated system. You will receive a confirmation by e-mail.

Alternatively contact us off-line:

Telephone: +420 311 679 870

Fax: +420 311 679 870

E-mail: customerservice@kidsgifts.eu

Post: Kids Gifts, Na Vysluni 1013, 252 19 Rudna-Prague, Czech Republic, Europe.

Free Gifts

You receive a free gift with every order.

How to pay

We accept the following methods of payment.

Major Credit Cards. UK cheques. Bank transfers. BACS. EU money orders. Paypal.

Paysec. Cash on Delivery to some EU countries

Please contact us if you have any questions or concerns about the above. Sales are safe and guaranteed.

Delivery

At Kids Gifts we aim to deliver your Czech wooden toys and kids gifts and family goods as quickly as possible. Orders are usually dispatched within 24 hours.

Occasionally something may be out of stock. Please check the availability on the product page next to item’s picture where it tells you or contact us for advise. If you are worried in any way or require a quick delivery or a delivery in a time to come later in the future, please contact us to arrange it.

The toys and gifts are sent by Czech Air Mail Priority Post, which is a registered and sign for in your hand service and DHL to certain countries. All shipments have the international certification of ISO2000-4 and are reliable. Please contact us if you want us to ship another way and we will do it. We have over 10 years experience in transporting toys all over the world.

Delivery is FREE for orders over £ 30, € 35, US$ 75, CZK 799.

Standard delivery times in UK and Europe are 4-7 days.

Czech Republic: 2-3 days.

International delivery times vary. Please allow a maximum of 21 days for delivery.

Standard UK delivery charge is £3.99

For Europe: € 4.50

For US and Worldwide: US$ 9.95

Any charges or discounts are calculated automatically for you while shopping online.

Guarantees

At kids Gifts there is a "no-quibble" iron-clad guarantee and money back guarantee.
If you are not happy with any items you can return them for a refund, replacement or credit.

You can also change or cancel your order for any reason within 7 working days.

Any cancellation or alteration must be notified to us by e-mail, fax, phone, twitter or facebook (where applicable).

Please read more at returns.

Testimonials

Please read what people think about Kids Gifts.eu at testimonials.

Wholesale and trade Sales

Kids Gifts operates alongside wholesale trade, production and design companies established since 1994.

Ordering is convenient and friendly supplying mainly the UK, EU, USA and Canada.

Wholesale Czech Wooden Toys: please visit www.woodentoys-shop.com

Wholesale bookmarks and kids gifts: please visit www.bookmarksforbooks.com

We successfully manage and offer a direct mail out service, logistics and dropship for mail order catalogues, online toy and gift shops and other types of retail shopping outlets. Please contact us for details or with queries.

Open Customer Service

If you ever have any questions about any of our services, just call us on 00 420 311 679 870. We can also call you back free of charge.
Our lines are usually open U.K. Working hours from (GMT) 9 a.m. to 7 p.m. in the evening to help you in any way we can.
Should you have any questions about our products, need advice about toys or kids crafts for specific ages, educational values, history, are looking for a particular item or would like to have something made please do not hesitate and go to contacts or see our services page for more details.
We value your custom and your comments as we try to improve our service in any way. Please let us know.